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If this is your first time here, please take a few moments to become familiar with the layout of this site. There are many helpful items that are just a click away, and our support is updated almost daily. In addition, we have a few areas that may be of interest to you somewhere down the road. Just know that they are here when you need them.
Did someone say Nerdflix?
Ok, so we know you aren't a nerd and this definitely isn't like having a movie dropped off at your house. But, we do know that  showing is better than telling. After all, when is the last time you sat back to read a training manual and didn't nod off? We've put together a group of 2 to 5 minute clips that will give you the step by step procedures to help you to get things done efficiently. Get a quick grip on our platform with the Essential Training Library.
Case Status
If you've submitted a bug to Endis Support, you will have received an email with the confirmation Case Number. You can check the status of your case at anytime. If you need to submit a bug, you can do so here.
Consulting Opportunities
Ever wonder what the difference is between support and consulting? Just think of a box of crayons. If you open the box and realize that the red crayon is broken or is coloring blue instead of red, this is support. If you look at the box and wonder what the best way is to mix all those beautiful colors to make a pretty picture, this is consulting.
- Support is FREE for all customers via email (2 day turnaround), forums and our basic video training library for all customers. Telephone support is also included for the first 30 days of any paid package.
- Professional Services and Consulting is available for all customers as well. Please visit our store for support options, and full description of services offered.
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Collaborate Well
Our user community believes that there are "no dumb questions" and there are "no dumb answers". You can join our discussion at any time to get answers from other citizens of our little planet, as well as lend a hand from time to time.
Need to talk to us?
We are available for online help Monday through Friday from 8am until 5pm C.S.T. If you live on the West Coast, make sure you contact us early b  ecause we just aren't here after 5pm. And no, we don't feel bad for you. You have an ocean and mountains. Please use the Live Chat button at the top of every page on EndisPlanet.com for your First Five minutes of free support. Need more help? Just get our Pay As You Go Package for the most sensible support option out there.
Phone Support and Preferred IM is free for the first 30 days of your service. Additional support is available via our Live Chat link in your web office for free during your first five minutes per incident. Additional support minutes are available with our Pay As You Go Package.
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Pay As You Go Support
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Got Bugs?
If you have a bug to report, you can email us at anytime. Before you send it to us, make sure it's really a bug.
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